Satisfaction and complaints
- Thread starter Robinson1950
- Start date
Fishfnatic
Well-known member
Mine worked right for one year. We are full time. Had tanks cleaned at rally worked correct one time when it was done. No matter what now, when empty on good day show 1/3 but I just use water meter on line.
Once the toilet starts to "burp" when flushing, you have about 12-15 more flushes. That is the ONLY way to really know when black tank is full....IMHO of course
We are from Northeast Ohio bought our new trailer in January and in addition to multiple weekend trips have taken it to Tennessee for a week and did a three week trip to Utah. My wife and have have had trailers for over 20 years, and our Delta 321BH is the best one we have had so far. We love the layout, and while there have been some issues, every trailer we have ever owned has had issues. I have been happy with how Alliance has addressed issues and questions when I have contacted them directly. I have some things that I have fixed and some things that I would like to the dealer to address under warranty at the end of the camping season. It is a 3 hour round trip to the dealer, and I haven’t taken it back to them for anything yet. I do have a list for them in October when we are done for the season.
What I have fixed:
Overall we have had a ton of fun this spring and summer and will address things as they come up. We love the layout, the quality construction and the features. The huge pass through storage is great. Love the closet in our bedroom too. I would buy another Delta.
What I have fixed:
- bungee holding in grill broke - new part shipped by Alliance which I installed
- Troubleshooting for electrical short in 12v system - I the isolated problems and repaired one, and took the other out of service (bathroom fan) to restore power to the branch.
- latch broke on sewer hose storage - bought new part and replaced
- Kitchen sink was clogged from factory with pex trimmings. Removed screen and cleaned out.
- Added washer to black tank flush to fix leak.
- the rear tires have excessive wear on inside, particularly on drivers side. I rotated for now, and will ask dealer to check axel.
- The door lock doesn’t’ seem quite right when I lock with the deadbolt. Maybe it is a bit out of alignment
- Something is coming up under the floor in front of the pantry.
Overall we have had a ton of fun this spring and summer and will address things as they come up. We love the layout, the quality construction and the features. The huge pass through storage is great. Love the closet in our bedroom too. I would buy another Delta.
To address the sway what is your tongue weight? Is it 12-15% of the trailers scaled gross weight?
I wanted to chime in, we purchased a brand new 2025 Venture Vik312 and it has been an absolute piece of junk!After less then 1 season more then 20 issues have been found and most are quality control manufacture issues.We have spoke to allot of RV owners along our travels this year and discovered most have the same response as this forum subject.Beware,if your buying new be sure to have the dealer remove every access panel and lower belly covers prior to signing or buying anything.Hire a private inspector and be there when the inspection is being done.If the dealer will not agree to your demands, then look for another dealer or a different RV.Remeber, once you sign the paperwork and leave with the RV, you own IT! And don’t pay extra for a warranty because it’s not worth the paper it’s written on.Do your due diligence as your spending allot of your hard earned money.
Emerald
New member
Hi Oregon_Camper, we are new to the forum and are purchasing a new Delta 252RL next week. Our local dealer in Colorado is having it shipped from Utah and once it arrives I would love to have our own PDI list to use during our inspection. Would you mind sharing your PDI list with me? Much appreciated in advance!
It is linked in my signature info below....or click here --> Click here for My Pre Delivery Inspection Document (PDI)
Emerald
New member
Thank you for your checklist. It’s very thorough and will be so helpful for us. Appreciate it!
Midnight Rider
Prominent Member
That’s what you will have. You sound like an experienced realistic camper.
it will all be fine.
jagibson58
Active member
My suggestion would be when purchasing any RV to have your RV technician do a thorough PDI prior to delivery, regardless of what the dealership tells you. And make it is documented.
RKVanderhoff
New member
Bought our Delta 252RL in November of last year. Took it out and on the first trip had issues with the Black Tank Valve, which was not a pleasant experience. Got good customer support from Alliance at that time. Also had issues with the screen door alignment, looks like the whole door frame was misaligned from the factory. The pantry drawers were setup so that screw in the back of the drawer went into a hole in the wall of the camper. That was a very weird design. Our dealership just fixed that so there are magnets on the back of the drawers instead, to hold the drawers in place. Something that was not noticeable until we got the camper home was that the side of the camper was pushed out in one spot where someone from the factory had screwed in a screw to tight, while installing the bathroom medicine cabinet. Things like this should not get past QA inspection, in my opinion. Otherwise, we had a couple of minor issues, resolved by the dealership. But with warranty work, expect to have a wait in getting stuff fixed. We had to camper at the dealership for 2 months waiting for fixes.
Heading out in a few weeks to camp. Hoping we are good for now and no other issues. Other than the above mentioned, we are happy with the camper so far, comparing it to the lemon we had before from Heartland.
BryanValRox
Elite Member
Agree, this should be a day one upgrade ( or standard equipment) IMHO of course. Additionally, I recommend a clear cap that is equipped with a hose nipple outlet. This way you have visibility to anything that might have leaked by and it can be addressed before it surprises you.
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Bryan I like your clear cap idea. But novice campers may freak out at the thought of waste water spilling out. Convincing them its just a small amount maybe difficult.
Even the using a twist on valve maybe hard for rookies to understand.
Why would a residual amount of water leak out? I thought the tank was sealed!
I agree your idea is beneficial, but I have the experience to understand why,
convincing a novice that some sewage is going to routinely spill out may scare them away from RV'ing altogether and cause them to imagine a cousin Eddie style disaster!
2 Allies
Well-known member
Congratulations and Welcome!
Once you get the small things corrected you will be good to go. Alliance will stand behind your RV issues and wants you to be satisfied. The valve at the end of your sewer line is a must and cheap insurance for those unwanted events.
Good luck camping and enjoy,
Once you get the small things corrected you will be good to go. Alliance will stand behind your RV issues and wants you to be satisfied. The valve at the end of your sewer line is a must and cheap insurance for those unwanted events.
Good luck camping and enjoy,
Midnight Rider
Prominent Member
It’s called a Ventura Valve I believe? Something like that? Must have, a real game changer
BryanValRox
Elite Member
In case anyone is wondering what I am talking about. The link is below.