
I would ask them to prove it. Manufacturers’ documentation will settle it one way or the other.Got an email back from Alliance Warranty. They’re saying the cut is supposed to be there and caulking is the answer.
It’s not a crack. It’s an 1/8” cut from a saw. Maybe a table saw, maybe a skilsaw. And that cut is at the junction of the wall panel and the shower pan.
I agree w Bryan,,,clearly the pan has a hairline crack, that, imho, is warrrantable,,,and Imho,,,the major concern moving forward of future problems. Worked for 45 years in commercial construction, and there are firms that specialize in,,,in place fiberglass repairs. Recommend you find one & get their assessment of the hairline crack. Believe the “ notch is solvable & they can probably help in the notch areas as well for assessment, advice, and suggestions. Good luck,,,👍🍀Clearly we are talking about two different issues, do you not see the hairline crack in the shower pan?

Glad to hear my fears were unfounded! Sorry to alarm you, but I guess I was having trouble understanding and reconciling the contex of your description to the reality of what I was seeing in the picture.Hey guys,
The hairline crack is in fact a hair. Courtesy of Rob, my Australian Shepherd.
A few more photos.View attachment 5524View attachment 5525View attachment 5526
So, I can’t determine how much ledge is on the pan to work with, but how about using a small piece of composite/pvc quarter round readily available at Lowes to trim it out and cover the area, obviously using a silicone adhesive to hold it in place and seal things up.The other thing, is the wall panel is slightly crooked. You can see how it is flush with the shower pan in the corner at the left side of this photo. But it has a gap at the corner with the notch so there’s no overlap. Kevin with Alliance is saying this cut is supposed to be there to allow the door frame to sit tighter against the wall. Is that possible? Thank you all for help in the matter. If caulk is sufficient I’ll do it. But what the one guy at Blue Compass said makes sense.View attachment 5527
I think he had his opinion, just like many of us. You are in a risk/ reward situation.I agree silicone isn’t difficult. My only hesitation is what the guy at Blue Compass said about the shower pan and wall panel flexing independently causing the caulk to eventually leak. If that’s just dealer BS then I’ll just do it. Is what he said legit?
I'll be darn...interesting....I am going to call it bad design when paired with a shower door track system with no end caps on the bottom track. If silicone fails at the end and inside of the track, it will be hard to detect.![]()
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If it’s a Lippert pan, it looks like it’s intentionally designed that way.
We have that shower door at home. I’ve had it since January but haven’t gotten around to installing it. Looks really good!I'll be darn...interesting....I am going to call it bad design when paired with a shower door track system with no end caps on the bottom track. If silicone fails at the end and inside of the track, it will be hard to detect.
I went with the retractable shower doors and got rid of the glass. I also extended the shower panels over the lip and well past the shower pan. I really like the new shower door. Makes the bathroom feel bigger and the two end rails go all the way to the shower pan.
I am still recommending seal it up at this point. I had to go deeper, because of a fixture issue leak as well. I also needed a job for the winter...LOL.
As for Blue Compass advice, yes it is going to flex. Will it flex enough to break the caulking? Fill it up and enjoy your rig. Watch the area and then make a decision. There are too many showers out there, that would be failing if flex was really an issue.
FYI about removing the 3 pane glass doors.......They are heavy and cannot be removed one glass pane at a time. I had to lift all three along with upper track......lean it against the wall and remove the glass stops in the upper track ends. It would have been easier with another set of hands but manageable.We have that shower door at home. I’ve had it since January but haven’t gotten around to installing it. Looks really good!
That is interesting. It seems like one a week is broken just rolling down the road. Actually, besides it being a PITA to keep clean, and their weight, it was one of the reasons we decided to go with the retractable.Another fun fact. When throwing them into the dumpster and our county landfill station (Dropping them at least 10 feet) only 1 out of three glass panes broke......now that is tough stuff.