I have contacted Alliance a couple of times. They keep pushing me to a dealer. Going to a dealer doesn't work for us as we live full time. Our rig sitting at a dealership for who knows how long isn't a viable solution. Alliance did say that the crack would be covered under the 3 year warranty. They did say they had factory service appointments available in early 2025. The last email was telling them that we would be staying a week in Elkhart for a factory tour and asked if they could just look at the issues and give us an accesment of how long the repairs would take. We will need to make living arrangements hotel, airbnb etc. We never heard back from them..
I'm sure we will eventually come up with a solution to get things repaired.
The factory tour was awesome by the way. I would recommend it to everyone!! As well as the RV museum which is just a few miles away.