I wasn’t sure where to post this as I’m relatively new to the forms in terms of posting.
Maybe somebody can help me with some insight into the process since Alliance doesn’t seem to wanna respond with much information.
I have a 2025 Avenue 39MBR. Original owner since April of 2025.
I’m starting to see what appears to be structural cracks on the interior and exterior walls on both sides over the axles towards the top of the unit.
Alliance has sent me a generic email stating that I need to send the unit back to them in Indiana and that I will incur all costs in transport as well as need to winterize the unit on my dime.
I live in California so as you can imagine I’m probably looking at at least 7k cost just to get it to them. Not to mention paying for storage and monthly payment on unit itself while it’s getting repairs/looked at for who knows how long.
As you can imagine paying for a unit while it’s being repaired indefinitely, and then having to cancel multiple, upcoming trips is pretty inconvenient.
Anyone have some insight or dealt with this process before and have some advice on what to expect.
I know this was one of the newer models when we purchased. I’m wondering if they have a broader issue with these frames and structural issues that’s gonna start appearing in more of their units if it already hasn’t become an issue?
I’ve have had nothing but problems with minor stuff falling apart/off just seems like the build quality has not been great at all for the amount of money we paid.
Unfortunately, a lot of the repairs I’ve had to make like dinette slide floor coming undone and starting to fall off and many more were not documented because when I took it into a “authorized” repair place. I was told it would take months for what seemed like the simplest of repairs and then ghosted with any follow up on actually getting the repairs done.
Sorry if posted in the wrong place thank you in advance for any help.
Maybe somebody can help me with some insight into the process since Alliance doesn’t seem to wanna respond with much information.
I have a 2025 Avenue 39MBR. Original owner since April of 2025.
I’m starting to see what appears to be structural cracks on the interior and exterior walls on both sides over the axles towards the top of the unit.
Alliance has sent me a generic email stating that I need to send the unit back to them in Indiana and that I will incur all costs in transport as well as need to winterize the unit on my dime.
I live in California so as you can imagine I’m probably looking at at least 7k cost just to get it to them. Not to mention paying for storage and monthly payment on unit itself while it’s getting repairs/looked at for who knows how long.
As you can imagine paying for a unit while it’s being repaired indefinitely, and then having to cancel multiple, upcoming trips is pretty inconvenient.
Anyone have some insight or dealt with this process before and have some advice on what to expect.
I know this was one of the newer models when we purchased. I’m wondering if they have a broader issue with these frames and structural issues that’s gonna start appearing in more of their units if it already hasn’t become an issue?
I’ve have had nothing but problems with minor stuff falling apart/off just seems like the build quality has not been great at all for the amount of money we paid.
Unfortunately, a lot of the repairs I’ve had to make like dinette slide floor coming undone and starting to fall off and many more were not documented because when I took it into a “authorized” repair place. I was told it would take months for what seemed like the simplest of repairs and then ghosted with any follow up on actually getting the repairs done.
Sorry if posted in the wrong place thank you in advance for any help.
