justdee
Well-known member
Well, we finally did it, we bought a 2025 310RL. Found one online in Tennessee at a price we couldn't pass up and I made the drive up from Texas on Sunday and took possession of it on Monday.
The only issue thus far has been a minor one and I'm already in communication with Alliance and the dealer to resolve. While I was at the dealership I told them I wanted the bug screens installed, there are four of them. They installed them, no problem. I stayed Monday and Tuesday night at a nearby state park, just to test out the RV for issues. Finding none, except for not having a paper plate when I left on Monday and I picked that up on Tuesday, I hit the road Wednesday to my next overnight stay. It was a three hour drive and once I arrived, I did a walk around. I discovered that the bug screen and factory screen over the water heater were missing.
I immediately contacted the dealership. They said to contact Alliance. I asked about the missing bug screen that I got from them and that they installed. I was told to have Alliance reimburse me since their part came off, hence the bug screen as well. Okay, odd, but I shot off an email last night to Alliance. They were quick to respond this morning. I sent the pictures that they requested and explained the situation and the response from the dealer. I stopped tonight in Arkansas and checked my mail. Their response basically said the dealership should cover the bug screen. I agree with that statement. As Alliance did not address the missing factory part, I sent a picture of that piece, minus the bug screen, and I'm now waiting to see if they will send me the missing part. I will deal with the dealership tomorrow.
Is it a big deal? No, but for Pete's sake, it's a $20 dollar bug screen that they installed. You'd think as much money as the trailer cost, they'd eat the cost of a replacement bug screen? Hopefully, Alliance will at least send me the missing part?
I have not weighed the truck and trailer together yet. I intend on doing that next week. In the meantime, the rear of the truck sags a bit, not a lot, but enough that it bothers me. My first thought was to add air bags, but several experienced campers have told me to go with Super Springs instead. Cheaper and no maintenance or upkeep. Thoughts, suggestions?
So far, my general thoughts on the 2025 310RL. First of all, I love it. Does that mean it is perfect? No sir, there are some things I'd tell Alliance to correct. But overall, I am very pleased with the look, the layout, and the quality of the product. Too many good things to mention, so I'll mention the few minor things.
1. The new table. While I do like it and it's dual function. It is a bit weak and wobbly on the mount. They could do a better job of beefing it up.
2. There is next to zero space on either side of the king bed. Best way to get on the bed is to just crawl up from the foot of the bed. Barely any room to walk between the wall on the left or the closet doors on the right.
3. The window screens are a poor fit and leave gaps for bugs to enter. I was warned of this from a fellow forum member and he was right.
4. This is big one. They used frosted glass in the pantry door and it looks great. Problem is, when you open the right side of the refrigerator, if you aren't careful, the refrigerator door hits the frosted glass. It's a matter of time before the glass gets broken.
5. The new 'hidden compartment door' for the fireplace and TV is difficult to get open. Press down with your foot for the latch to release, then pry your fingers in the gap between the door and the wall to pull it open. Matter of time before the paint there is worn and dirty from your fingers.
Had I know of those issues in advance, would I have still bought it? Yes I would. I'll will just try to work on solutions to the problems.
Oh, for those wondering as I was. A Dyson vac will fit in the new hidden closet. I just laid it on the floor where there is also an electrical outlet. I will look into mounting the charging station once I get back home and have the time.
The only issue thus far has been a minor one and I'm already in communication with Alliance and the dealer to resolve. While I was at the dealership I told them I wanted the bug screens installed, there are four of them. They installed them, no problem. I stayed Monday and Tuesday night at a nearby state park, just to test out the RV for issues. Finding none, except for not having a paper plate when I left on Monday and I picked that up on Tuesday, I hit the road Wednesday to my next overnight stay. It was a three hour drive and once I arrived, I did a walk around. I discovered that the bug screen and factory screen over the water heater were missing.
I immediately contacted the dealership. They said to contact Alliance. I asked about the missing bug screen that I got from them and that they installed. I was told to have Alliance reimburse me since their part came off, hence the bug screen as well. Okay, odd, but I shot off an email last night to Alliance. They were quick to respond this morning. I sent the pictures that they requested and explained the situation and the response from the dealer. I stopped tonight in Arkansas and checked my mail. Their response basically said the dealership should cover the bug screen. I agree with that statement. As Alliance did not address the missing factory part, I sent a picture of that piece, minus the bug screen, and I'm now waiting to see if they will send me the missing part. I will deal with the dealership tomorrow.
Is it a big deal? No, but for Pete's sake, it's a $20 dollar bug screen that they installed. You'd think as much money as the trailer cost, they'd eat the cost of a replacement bug screen? Hopefully, Alliance will at least send me the missing part?
I have not weighed the truck and trailer together yet. I intend on doing that next week. In the meantime, the rear of the truck sags a bit, not a lot, but enough that it bothers me. My first thought was to add air bags, but several experienced campers have told me to go with Super Springs instead. Cheaper and no maintenance or upkeep. Thoughts, suggestions?
So far, my general thoughts on the 2025 310RL. First of all, I love it. Does that mean it is perfect? No sir, there are some things I'd tell Alliance to correct. But overall, I am very pleased with the look, the layout, and the quality of the product. Too many good things to mention, so I'll mention the few minor things.
1. The new table. While I do like it and it's dual function. It is a bit weak and wobbly on the mount. They could do a better job of beefing it up.
2. There is next to zero space on either side of the king bed. Best way to get on the bed is to just crawl up from the foot of the bed. Barely any room to walk between the wall on the left or the closet doors on the right.
3. The window screens are a poor fit and leave gaps for bugs to enter. I was warned of this from a fellow forum member and he was right.
4. This is big one. They used frosted glass in the pantry door and it looks great. Problem is, when you open the right side of the refrigerator, if you aren't careful, the refrigerator door hits the frosted glass. It's a matter of time before the glass gets broken.
5. The new 'hidden compartment door' for the fireplace and TV is difficult to get open. Press down with your foot for the latch to release, then pry your fingers in the gap between the door and the wall to pull it open. Matter of time before the paint there is worn and dirty from your fingers.
Had I know of those issues in advance, would I have still bought it? Yes I would. I'll will just try to work on solutions to the problems.
Oh, for those wondering as I was. A Dyson vac will fit in the new hidden closet. I just laid it on the floor where there is also an electrical outlet. I will look into mounting the charging station once I get back home and have the time.