Hi Gord&Cindy, I couldn’t agree with you more that they would be extremely helpful to have in the spirit of Alliances Owner Empowerment values. Think of the value to owners if they were in fact posted in the resource section of this forum by model number.
I have first hand experiencing requesting 310RL diagrams from the service department and was told by the representative that(and I will quote here)” I have been here a year and a half and have asked the same question and agree that they would be valuable, but they don’t exist”.
Obviously, I have to throw a penalty flag to that response and my BS meter maxed out.
In a production environment, there is an engineering/design standard that would exist, so that plant workers would have a standard to work to. Additionally, think about the service nightmare that would be imposed on service folks and owners if no actual standard existed.
I also know that if you goggle Alliance diagrams, you will in fact find a post in PINTRIST of all places of a diagram of the circuits related to 12v residential refrigerators (so proof that they do exist).
It feels like they have other reasons that make them reluctant to provide them to their owners.
I guess I will get off my soap box now and respectfully hope that “leadership” will rethink their commitment to owner empowerment that they advertise, I for one made the decision to buy Alliance based on the values that they advertised.
There are so many knowledgeable folks on this forum that have invaluable experience that they are willing to share, think about the value to the brand that would come, if the knowledge contained within this forum was actively data mined to drive improvements in design, quality and service. It would set Alliance even further apart from SOB.