What’s Reasonable for Warranty?

[Lantley]

I'm all for demanding better warranty coverage. But don't put all your eggs in one basket.
At some point the warranty is going to expire. I hope to own my rig minimally of 10 years.
Most of my ownership will be beyond the warranty period. With that in mind I'm not sure how much a few months extended coverage
really matters in the long run.
Find the problems early via an extensive thorough PDI. Don't sweat the small stuff.
Most importantly use the RV as much as possible. Using the RV is the only way to get value out of it

 

[Midnight Rider]

I’m new to the forum here. I think your suggestion about a warranty extension is reasonable and you might have a legal leg to stand on…I’m not a lawyer but lawyers work for me. There are a few questions here as far as I am concerned. We know they have a warranty. But when a manufacturer provides a warranty they must have at least two elements present after the sale; an adequate repair network and the ability to return warranty service in a reasonable time. If they have neither, in an individual case or wholesale, they are in violation of the Magnusson Moss Warranty Act. Litigation is not a bad thing and we owners pushing back on manufacturers is the only thing that will change the industry. The keep on delivering shoddy products, deliver horrible warranty service, we all know it, and we keep on purchasing the rigs. If you owned the business it’s the most profitable setup one could imagine. I’d look at your State Bar website for an attorney who deals in warranties. I can almost it with.

Hit them with a pillow first, Then hit them with a brick type of thing?

 

[M and E]

Hit them with a pillow first, Then hit them with a brick type of thing?

Honestly, I think one demand letter from an experienced litigator and it is kind of just a step above a pillow. One thing is certain; they'll respond. You know what they say; everyone hates a lawyer, except their own.

 

[Lantley]

Honestly, I think one demand letter from an experienced litigator and it is kind of just a step above a pillow. One thing is certain; they'll respond. You know what they say; everyone hates a lawyer, except their own.

How much does one of those letters cost?

 

[2 Allies]

I believe if you follow up as I mentioned in an earlier post by reaching out to Alliance directly you will be surprised by what you can accomplish. Developing a relationship with the A-Team will be a lot more rewarding.

If you give them a chance and you are still not satisfied, you can still use your 'Litigator'.

Good luck,

 

[M and E]

How much does one of those letters cost?

Depends on the atty.

 

[M and E]

I believe if you follow up as I mentioned in an earlier post by reaching out to Alliance directly you will be surprised by what you can accomplish. Developing a relationship with the A-Team will be a lot more rewarding.

If you give them a chance and you are still not satisfied, you can still use your 'Litigator'.

Good luck,

Curious, does Alliance monitor this forum? Ram and Ford, for instance, monitor their highly utilized vehicle forums and engage directly with the contributors providing a point of contact to discuss resolution.

But yes, dealing with Alliance to directly resolve the issues is preferable; but the OP said he already reached out to the company and received an unsatisfactory response.

If the information the OP posted here is accurate, they have the parts but are reserving them for units to be built, then Alliance is really not advocating for those of us who have already purchased. Lots of things are wrong with them taking that position if it is true.

 

[2 Allies]

I do not see where the original poster stated he has opened a case with Alliance. He may be relying on his dealer. As has been noted by many posters on this site, not all dealers can be relied upon for being forthcoming with the real facts.
Until the owner reaches out to Alliance directly, he may want to take what he has been told with a grain of salt. If he has started a case # forgive my verbiage above.
We have found that working with Alliance directly has been very rewarding in getting issues resolved.
The sooner an owner contacts service@alliancerv.com with their issue(s) and their last 6 digits of their serial # the sooner they can get resolution.

 

[M and E]

We have found that working with Alliance directly has been very rewarding in getting issues resolved.

That is good to hear!