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New 2026 Alliance Delta 274RKW 1st Impression’s/Roof

Psalgado

Member
Hello, new to forum and to Alliance. Previous Winnebago Micro Minnie owners. We are picking up our new Delta and felt there were items that should have been taken care/inspected before our arrival. Kitchen sink dampener fallen off, chip on internal slide header trim, drawer handle ripped off, black lacquer on top of dinette scratched, when the dinette table is placed into the bed position, the platform was crooked and didn’t not fit into position, table had to be remounted, table looks fine in the up position but when placed into the bed position, the table isn’t square with the dinette seat frames, surely a manufacturing issue, puncture hole on the inside of the sofa slide, on each side of the bed there is hidden storage compartment that lifts up, the doors are not flush with the rest of the nightstand and sit at a slight slope, as if the wrong hinges were installed at the factory. The dealer said the sink will have to be replaced and is looking into getting new one, they used a furniture crayon to ‘repair’ the trim on the slide header but said the entire trim piece will need to be replaced and are looking into that. They patched the small puncture hole inside the slide roof.
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The aluminum skirting around the outside of the trailer was separated in two sections, it needed additional screws and sealant. Our unit has a grill and refrigerator compartment on the outside. During our walkthrough, the technician pulled out the slide for the grill to demonstrate it’s use and the framing holding the grill and refrigerator tipped forward. It wasn’t anchored to the rv and needed to be reinforced with anchors. Now we are looking at the roof and see ripples in the membrane at what appears to be the where the plywood roof panels underneath may be seaming together, concerned that this may flex with time and possibly tear the roof membrane? Now we are finding a leak behind the toilet which appears to be from pex pipe cut too short. See photos.
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Are these typical things ? Are we over reacting? The dealer says they do complete inspection on the Rv’s and they test all the systems, but do they really? Seems like this should have been inspected by the manufacturer and the dealer, and remedied before we even arrived. Feels like some failures on both the dealer and manufacturer parts. Just frustrating and wonder if these are common issues for other buyers?
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7426TRISS

Well-known member
Sorry to hear that!!

Did you note this on the PDI I would have never accepted this unit! But sometimes things happen after delivery. Note them and have dealer correct them. If not happy with the dealers addressing this reach out to Alliance. They will make it right.

Welcome to the Alliance Family
 

Coacher

Active member
No one will look over your new purchase better than you especially for cosmetic issues. Most dealers do not get high marks for attention to detail and customer satisfaction.
 

Psalgado

Member
Sorry to hear that!!

Did you note this on the PDI I would have never accepted this unit! But sometimes things happen after delivery. Note them and have dealer correct them. If not happy with the dealers addressing this reach out to Alliance. They will make it right.

Welcome to the Alliance Family

Thank You for your input. We did have the dealer address these items. Just frustrating that it wasn’t taken care of prior to our inspection and the wait time, after driving 3.5 hours to get there to make our appointment. We can’t be the only ones to experience this sort of thing?


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Psalgado

Member
No one will look over your new purchase better than you especially for cosmetic issues. Most dealers do not get high marks for attention to detail and customer satisfaction.

You’re correct Coacher. Just a shame.


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Coacher

Active member
Thank You for your input. We did have the dealer address these items. Just frustrating that it wasn’t taken care of prior to our inspection and the wait time, after driving 3.5 hours to get there to make our appointment. We can’t be the only ones to experience this sort of thing?


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You aren't the only one. From the most expensive to the bottom budget. The only other time a consumer spending $$$$$ is treated worse than at a RV dealership is college.

I think the biggest shock for first time buyers is thinking they can go to any dealer for service then hearing "you didn't buy it here, so we aren't going to help you." Being able to go direct to the factory is a huge selling point for anyone who has suffered at the hands of a poor dealer.
 
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Psalgado

Member
Something we will have to get used to I guess. Just a shame when you spend so much time and $$$ on these things. Appreciate your feedback!


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rritchie98

New member
You mentioned kitchen sink dampner fell off, but you took a picture of a hose connection. Was there another issue with the plumbing?
 

Psalgado

Member
That was picture of leak behind toilet, didn’t have pictures of the dampener. To all, we have addressed all with the dealer, now just waiting on the response. Will update. Thanks to all.


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Turfengineer

Well-known member
Thank You for your input. We did have the dealer address these items. Just frustrating that it wasn’t taken care of prior to our inspection and the wait time, after driving 3.5 hours to get there to make our appointment. We can’t be the only ones to experience this sort of thing?


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I drove 7.5 hours out of state to pick up my new 32RLS. It was priced right and the dealer had told me of a couple issues they would repair prior to my arrival. Well, they were not helpful. The only thing they actually got done was ordering a replacement cushion for the bench. The rest was not done. I ended up going to Alliance, who called me the same day to make an appointment, to have the issues addressed. Dealers are not helpful and do not care about you.
 

Coacher

Active member
That seems to be true for most dealers. Fortunately I found one of the exceptions. I wish they carried Alliance. It could be what moves me to a different brand.
 
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