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Lippert Schwintek bedroom slide

We have a 2022 Valor 36v11. The bedroom slide started acting up within a month of purchase going in or out at an angle. When it was going out one side came out about 4 inches the other side didn't move at all. This resulted in it snapping three screws that attach the slide frame to the RV (photos attached). We were no where near a dealer and several states away from the dealer we purchased from in March 2022.
Managed to get a mobile tech that got the slide in and sealed it so we could travel. He felt the roller was off the track and was a repair that couldn't be done on site. We found a dealership in another state had it there for a week. When we picked it up the slide seemed to worked properly. Yesterday we picked up our Valor traveled 160 miles to our destination and bedroom slide doing the same thing. So I am back to climbing over the bed to get in the closet and I already found out I could make do without the clothes we have in our dresser.😅
Does anyone have any ideas as to what is wrong and even more importantly a RV dealer I can trust to make the repair? I noticed that the foot of the bed is touching the floor and the head of the bed near the wall is about an inch off the floor ( I'm not sure but I don't think it's supposed to be like that, Photos attached 🤔)20220429_121354.jpg
 
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We have a 2022 Valor 36v11. The bedroom slide started acting up within a month of purchase going in or out at an angle. When it was going out one side came out about 4 inches the other side didn't move at all. This resulted in it snapping three screws that attach the slide frame to the RV (photos attached). We were no where near a dealer and several states away from the dealer we purchased from in March 2022.
Managed to get a mobile tech that got the slide in and sealed it so we could travel. He felt the roller was off the track and was a repair that couldn't be done on site. We found a dealership in another state had it there for a week. When we picked it up the slide seemed to worked properly. Yesterday we picked up our Valor traveled 160 miles to our destination and bedroom slide doing the same thing. So I am back to climbing over the bed to get in the closet and I already found out I could make do without the clothes we have in our dresser.😅
Does anyone have any ideas as to what is wrong and even more importantly a RV dealer I can trust to make the repair? I noticed that the foot of the bed is touching the floor and the head of the bed near the wall is about an inch off the floor ( I'm not sure but I don't think it's supposed to be like that, Photos attached 🤔
 

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