We have just became the owners of 2023 Paradigm with a solar panel already installed on the roof. The dealer also put in 2 acid 12V batteries and as we were explained the key function of the solar panel is to charge 12V battery.
Got home, parked the rig, two days later there is 0 juice in 12V. Looked at the fuse panel insides the coach - nothing is tripped. In the generator compartment all the wires seem to be connected (no loose wires).
Also probably worth mentioning, during the PDI, the batteries were not charged when the tech opened the generator compartment, which I thought was strange as they are the dealer supposed to fill/charge everything up, but, possibly due to our lack of experience, we didn’t make a big deal out of this. The tech connected the coach to the shore line and battery got fully charged.
This morning got in touch with the dealer - Tacoma RV; they said someone will contact us from the Service department on Monday, which is frustrating since we have a trip planned.
While waiting on the service guys to call in, would really appreciate if someone will give me some clues of what could be causing this (faulty battery?, bad connection to solar?, bad solar panel?, etc). Also any advice on handling service calls would be appreciated as well. This is our first RV and we were so excited to finally pick one up! Now it’s just sitting there dead in the water.
Got home, parked the rig, two days later there is 0 juice in 12V. Looked at the fuse panel insides the coach - nothing is tripped. In the generator compartment all the wires seem to be connected (no loose wires).
Also probably worth mentioning, during the PDI, the batteries were not charged when the tech opened the generator compartment, which I thought was strange as they are the dealer supposed to fill/charge everything up, but, possibly due to our lack of experience, we didn’t make a big deal out of this. The tech connected the coach to the shore line and battery got fully charged.
This morning got in touch with the dealer - Tacoma RV; they said someone will contact us from the Service department on Monday, which is frustrating since we have a trip planned.
While waiting on the service guys to call in, would really appreciate if someone will give me some clues of what could be causing this (faulty battery?, bad connection to solar?, bad solar panel?, etc). Also any advice on handling service calls would be appreciated as well. This is our first RV and we were so excited to finally pick one up! Now it’s just sitting there dead in the water.