Bad purchase and lack of support

[mcmillen350]

The wife and I purchased 37.2RK traveling for Reno NV to Kennewick WA we incountered a rain storm the next evening we where getting a bowl out of the drawer next to the fridge found it covered with road dust it was the same in the other two drawers. Tacoma RV could have fixed a lot of the warranty issues but chose to have the customer deal with it they rather make the sale than deal with problems

 

[Jim Beletti]

The wife and I purchased 37.2RK traveling for Reno NV to Kennewick WA we incountered a rain storm the next evening we where getting a bowl out of the drawer next to the fridge found it covered with road dust it was the same in the other two drawers. Tacoma RV could have fixed a lot of the warranty issues but chose to have the customer deal with it they rather make the sale than deal with problems

Sorry to hear you have a few issues with your 372RK. Have you gotten them taken care of yet? Can we assist you in some way?

Should you wish to reach out to our Customer Experience team, kindly drop them an email at service@alliancerv.com. Include your name, phone, last 6 digits of your VIN, an explanation of the issue(s) and any relevant pictures.

 

[mcmillen350]

There's more than a few
1- awning motor
2- water pump
3- vent not connected on black tank
4- screw sticking through floor
5-Wall paper bubbling next to fridge
6- paneling drooping at seams in kitchen and bedroom
7- seal on #3 pop out
8-Unfinished trim
9- bad wiring connections on leveling controls
10- two lug nuts on each wheel where anti theft
11-#2pop out motor had a short
That's just what we have encountered so far

 

[Jim Beletti]

@mcmillen350 - thanks for the update. Can we assist you with anything that may still be on your list? If so, please reach out to us as outlined in post #2.