Has Anyone Seen this Video on Gen Y?
- Thread starter ajs3400
- Start date
Interesting and thanks for posting.
--I am glad they also tested units with Sumo springs installed. Really takes some of the suspension arguments out of the equation.
--I am glad he made this video and admitted his blind spot in this area. When 80% of the market is owned by one company, the echo chamber of fact and fiction blinds many in the industry.
--The warranty issue concerns at the end should make everyone open their eyes. The legal side of ALL manufacturers of all things, are always going to be in their favor. The only thing we can do, is our own homework. In the end, we will be left with the risk and costs. All we can really do, is make sure you can afford the habit of RV life, whether you are DIY or use dealership repair services.
--I am glad they also tested units with Sumo springs installed. Really takes some of the suspension arguments out of the equation.
--I am glad he made this video and admitted his blind spot in this area. When 80% of the market is owned by one company, the echo chamber of fact and fiction blinds many in the industry.
--The warranty issue concerns at the end should make everyone open their eyes. The legal side of ALL manufacturers of all things, are always going to be in their favor. The only thing we can do, is our own homework. In the end, we will be left with the risk and costs. All we can really do, is make sure you can afford the habit of RV life, whether you are DIY or use dealership repair services.
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My husband and I made the switch to Gen Y and we love it! With all the good reviews we see about their quality and customer service, it made it an easy decision. We really like the latch mechanism on it as well, very easy to use!
While Josh didn't list out the mfg that support Gen-Y...and I have no offical answer, I would sure think Alliance support them, as Gen-Y was at both National Rally's I attended. Gen-Y was an official vendor/sponsor. They were BUSY!! Installing a lot of Gen-Y hitches
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Thanks for the video!
We switched to a Gen Y. Prior to purchasing, I’ve tried to track down actual, documented cases where Lippert successfully denied a frame warranty specifically because a Gen-Y was installed, like a denial letter, engineering report, or a claim that stayed denied all the way through. So far, I haven’t been able to find anything concrete. Not one. My best friend’s, cousin’s girlfriend is about as far as I was able to verify which is of course unreliable.
What I have found is that Lippert does have written guidance saying certain gooseneck conversions aren’t approved (with the Reese Goose Box usually called out as the exception). That tells me their policy position is clear, but policy and a proven denial aren’t the same thing.
My understanding (and I’m totally open to being corrected) is that for a warranty denial to stick, they’d need to show that the Gen-Y actually caused the specific failure, not just that it was installed. From what I’ve seen, proving that conclusively would be pretty difficult (and Lippert knows this) unless the failure mode definitively relates to it. I'm not a lawyer, but lawyers work for me, and they concur.
I am entirely unconcerned about either our Gen Y transferring energy in a way that may harm the frame or Lippert successfully denying a claim if the frame has a failure requiring warranty repair. The law is on the consumers’ side on this it seems.
Regarding no changes to intended geometry, I think that is true in current iterations of the Gen Y but may not be with previous generations. I chatted with another owner here on the forum who also has a Gen Y and we compared measurements of their previous generation and my current generation. There were differences, if I am recalling correctly, which of course goes to geometry, application of force, etc. But that said, even then I don’t believe there is enough of a difference to significantly change lever forces in a way that could cause frame damage.
Lippert would have to prove that you actually towed the RV with the Gen Y. That in and of itself is challenging, and they know it.
We switched to a Gen Y. Prior to purchasing, I’ve tried to track down actual, documented cases where Lippert successfully denied a frame warranty specifically because a Gen-Y was installed, like a denial letter, engineering report, or a claim that stayed denied all the way through. So far, I haven’t been able to find anything concrete. Not one. My best friend’s, cousin’s girlfriend is about as far as I was able to verify which is of course unreliable.
What I have found is that Lippert does have written guidance saying certain gooseneck conversions aren’t approved (with the Reese Goose Box usually called out as the exception). That tells me their policy position is clear, but policy and a proven denial aren’t the same thing.
My understanding (and I’m totally open to being corrected) is that for a warranty denial to stick, they’d need to show that the Gen-Y actually caused the specific failure, not just that it was installed. From what I’ve seen, proving that conclusively would be pretty difficult (and Lippert knows this) unless the failure mode definitively relates to it. I'm not a lawyer, but lawyers work for me, and they concur.
I am entirely unconcerned about either our Gen Y transferring energy in a way that may harm the frame or Lippert successfully denying a claim if the frame has a failure requiring warranty repair. The law is on the consumers’ side on this it seems.
Regarding no changes to intended geometry, I think that is true in current iterations of the Gen Y but may not be with previous generations. I chatted with another owner here on the forum who also has a Gen Y and we compared measurements of their previous generation and my current generation. There were differences, if I am recalling correctly, which of course goes to geometry, application of force, etc. But that said, even then I don’t believe there is enough of a difference to significantly change lever forces in a way that could cause frame damage.
Lippert would have to prove that you actually towed the RV with the Gen Y. That in and of itself is challenging, and they know it.
BryanValRox
Elite Member
Mike,
Excellent write up and summary.
To support your posting , here is a document I found posted on the Gen-Y Corporate site.
Give it a read!
Agreed! Glad you made the research effort. If I am understanding the issue between Lippert and RV manufacturers, some manufacturers make the design and Lippert builds to the design. Thus, Lippert is only liable on the workmanship and not the design. This is an important point to figure out which applies to each failure. Otherwise the claim or lawsuit, is not directed at the right party. Having owned a Geotech company, errors and omission insurance claims is a hard road to collect from.
