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Slide Retract issues.

rayep

Member
Have a 2021 38V11. When retracting the slides it is straining very much . Sometimes the overloads stops it and you wait to reset it. Sometimes it walks in one side at a time. the kitchen has caught the closed pantry door handle a few times and we have to stop and put it back out. Having a 2nd person push from outside helps getting it started correctly and thing go smoothly. I found this video and it shows exactly what Both my large ones look like. Alliance sent him a fix for it and you can see it worked on the video. It essentially added 3 additional compression rollers to help the 2 existing compression rollers on each end. I contacted alliance asking about these rollers and shared the video. I got a case number and then the reply was they no longer offer these LIfted rollers. Mine are compression rollers just like in this attached video. I found some other compression rollers but they do not have the mounting lip like the ones in the video. Any one else having the issues in this video? Any help on this would be appreciated.

Video:
 
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