MikeLindaTarach
Active member
Picked up our 2023 30RLS on Feb 18. There were a couple little things wrong. One was a missing grommet for where you lower the spare tire. At the moment, it's just a bare metal hole drilled into the side of the trailer. Dealer submitted to Alliance to get the grommet. A week later, we were told Alliance finally moved it to "Pending Approval". Is that normal processing time? No ETA on when it will arrive either.
It sat in our driveway so we could transfer everything that was in our old trailer. After 4 days, the furnace stopped working. It tries to light then stops. First appointment to have it checked out is Apr 8. If it turns out to be a failed part, which should be covered under warranty since the trailer is brand new, how long does it take to get Alliance approval for repair and get the part (we're in Ohio). Trying to set our expectations since we want to take it out for our first trip in mid-May.
It sat in our driveway so we could transfer everything that was in our old trailer. After 4 days, the furnace stopped working. It tries to light then stops. First appointment to have it checked out is Apr 8. If it turns out to be a failed part, which should be covered under warranty since the trailer is brand new, how long does it take to get Alliance approval for repair and get the part (we're in Ohio). Trying to set our expectations since we want to take it out for our first trip in mid-May.
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